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FAQs

Questions about our products

We recommend between 1-3 serves per day depending on your nutrition and physical needs.

We are diary free, vegan, gluten free, low in sugar and all natural. The calcium component comes from the vitamin and minerals within the ingredients.

As we are a sports formulated protein drink and fall under the food standard code we are legally permitted to put the label of 15 years and older on all our products. If you would like your child to consume this protein then please speak with your nutritionist, doctor or health professional for approvals. All our products are made from natural ingredients and are plant based.

Our plant protein is derived from faba beans, pea protein and brown rice. All of which are vegan, dairy free, gluten free and we are naturally sweetened and therefore is gentle on your digestion.

Yes, our plant protein is blended in Melbourne, Australia from some local and imported ingredients. We are an Australian based business from the Mornington Peninsula in Victoria.

Several ways actually. We mostly have our protein in yummy smoothies, or just with milk or water. You can use our protein for protein balls mixed with nuts and dates. Many customers substitute protein for flour in cooking for a healthier alternative. You can also mix into your morning oats, weetbix or simply have it go in your morning car ride.

Shipping and delivery

We aim to have all orders shipped the same day if placed before 1pm (AEST) Monday-Friday.  Please note that during sale times, our dispatch time will extend to 1-2 days. 

Your tracking number will be sent to your email once it has been shipped. If you do not receive this number, please contact our customer care team on hello@misshealthsupplements.com. Be sure to check your spam folder too! 

Domestic Australian:For orders under $150 standard shipping is $8 and express shipping $12.

For orders over $150 we provide free standard shipping with an option of adding express shipping for $12.

New Zealand: Express Shipping is a flat rate of $15 per order and

Standard Shipping is a flat rate of $9 per order.

International: Standard shipping is a flat rate of $20 for small orders (1 product) or $30 for a large order (more than 1 product).

Yes, we do! International shipping rates above. 

Express Shipping: 2-7 business days after dispatch.

Standard Shipping: 3-21 business days after dispatch.

We do our best to make sure there are no charges but yes, you will be responsible for any customs or import charges. Please contact your local customs department for further details on charges.

Please contact our customer care team as soon as possible if you have entered the wrong address. If your purchase is returned to us and we are not at fault, you will be required to pay for the further shipping fee. 

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